Rapitow has been acquired by Allied Dispatch Solutions

JOHNSON CITY, Tenn., Jan. 16, 2019 -- Allied Dispatch Solutions LLC announces the company's second business acquisition in ten months with the addition of the technology and executive team from Ontario based Rapitow Corp. Officially joining Allied Dispatch Solutions and Dominion Automobile Association. Rapitow helps form one of North America's strongest roadside, logistics and call center companies. Allied Dispatch Solutions LLC is one of North America's premier roadside assistance, logistics and call center companies. Driving Client success by leveraging best in class technologies, the Allied family of companies consists of Dominion Automobile Association, celebrating 70 years of continuous operations; and Rapitow a true technology innovator. We operate 24x7x365 and offer customized solutions across North America.

We keep your business rolling.
When your drivers need roadside assistance they just tap the app and the closest service provider in our network is on the way.
We keep your business rolling.
When your drivers need roadside assistance they just tap the app and the closest service provider in our network is on the way.
Welcome to the Evolution of Roadside Assistance.
Keep your business rolling with Rapitow. Rapitow provides road side assistance coverage across all of North America for passenger vehicles all the way up to Transport Trucks. Our web and mobile technology can be integrated directly into your existing systems for easy access to roadside assistance services.

Rapitow has moved beyond telephone based Roadside Assistance. We provide fully integrated roadside assistance solutions that provide your drivers with the freedom to request roadside assistance using their method of choice.
Rapitow provides high tech roadside assistance
Mobile App RSA
Provided as a white label solution or a fully integrated technology, your customers can request roadside assistance using an app.
Text for help
Just text “Help” and our CSR’s will communicate with your customer VIA SMS (text messaging) and dispatch a service provider to assist them.
24/7 Call Center
You can also call our 24/7 Tri Lingual call centers. Across our 3 centers, we have over 200 professionally trained CSR’s ready to assist your customers.
Rapitow Benefits
Driver Benefits
Rapitow™ connects stranded motorists with the closest service provider in our network of over 45K service providers. This results in on site arrival times in less than 30 minutes.

You don’t have to tell us what you’re driving, or where you are. We already know. Just tap the app and help is on the way.

No phone calls, no waiting on hold, and no questions. Just tap the app when you need help and assistance is on the way.
Your Company Benefits
Real Time Feedback
Rapitow provides real time updates for every Roadside Assistance Call. View active RSA calls in real time.

Continuous Customer Satisfaction Scoring
Every time we provide your drivers with service, we send them a short satisfaction poll. This data is provided to you in real time.

Roadside Assistance Programs custom tailored for you
Whether you need roadside assistance for your corporate fleet or as a service offered to your customers, we’ll custom tailor a white label program for you.

Service Details
  • 45,000 service providers in our network
  • Light, medium and heavy duty service
  • North America Wide Coverage (United States, Canada, Mexico, Puerto Rico)
  • White Label Solutions
  • Integration into your existing apps or other software
  • 800 corporate customers
  • Over 2 Million annual service calls
  • 85% NPS Satisfaction Rating
Awesome service, always on time! On GTA Equipment Rentals preferred vendor list!! Highly recommend, ask for Joe when you call, he will take care of you.
October 25, 2016
Wess Ettorre
Amazing, amazing, amazing! Everyone needs to call Joe at Rapitow when they're in car trouble! Super reliable, courteous and fairly priced.
November 9, 2016
Alexandra Howard
Great customer service. Arrived quickly and updated me with status every step of the way. Would definitely recommend these guys.
October 2, 2016
Aaron Brown
Great service! Very quick and reliable at a great price!
February 10, 2016
Vessi Vess
These guys have been fantastic on multiple occasions! Not only are they super fast and friendly, but my car is lowered and most other companies don't handle it very well. Fortunately Rapitow has towed it multiple times with great service! Thanks!
June 20, 2015
Sheryl R
Was amazed how fast we got service worked with our schedule and was very helpful as we had to push our car to get it turned around very affordable would call them if ever in need again very happy.
October 25, 2016
Georgina Poirier-Novosel
Great Service. Joe Borg was very helpful. Couldn't ask for much more. Thank you.
November 13, 2016
A.C. Pifaro
Blew the transmission in my truck on the QEW towing a trailer didn't know what I was going to do. Not only was my truck safely towed so was my trailer by a skilled friendly driver both truck and trailer on same truck. It was amazing and such a relief to be taken care of. Thank you so much. JIM
August 7, 2015
Jim Romani
Friendly, quick service via phone and text with me, dealt with a bit of a complicated situation with no problem. Did exactly what I asked and when I asked for it. Followed up in a timely way to see if all was OK. Top notch experience for me as a customer overall.
August 2, 2015
Henry Ritson
The tow truck came within minutes. If I ever need these kind of services again I know who I am using. Rapitow rocks.
September 30, 2015
Angela Kapetaneas
I was in a bind on New Year's Day. Rapitow came to help me quickly and was very courteous. Thank you so much!
January 2, 2016
Sarah Kelly
Always comes through when you need them. Exceptional service when you're caught in a jam. I'll never depend on anyone else.
August 31, 2015
Neil Nofuente
Awesome service. Awesome people. We love Rapitow and know we can trust them to be there when we need them.
August 8, 2015
Idalina Leandro Pifaro
Awesome guys to deal with, fast and prompt highly recommended to all, these are the guys to call thanks Joe and Jimmy
August 7, 2015
Tracy Lynn
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